Reuse and Recycling Program Terms of Use
Please read through the following conditions. By participating in this program, you confirm that you have read the Terms of Use and confirm your understanding and agreement thereof. These Terms of Use (the "agreement") amend all prior terms and conditions or agreements, should any such agreement be in existence.-
Basic Principles of the Reuse and Recycling Program
Through this program, Dell through its partner offers to accept customer return of certain old/used computers, monitors, printers, mobile phones and peripheral equipment (old equipment). Dell partner(s): WEEE Ireland and Wisetek Solutions Limited operate this program on behalf of Dell in Ireland
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Lawful owner confirmation and Agreement of the Terms of Use
The return of the old equipment, can take place solely online, on the DELL reuse and recycling program website.
By accepting the Terms of Use, the participant confirms that they are the lawful owner of the old equipment, and that this ownership is not subject to any third party, title retention.
Participation in the program confirms the participant´s agreement and acceptance of the program's Terms of Use. -
Terms of Use of the Program
Deletion of all confidential data and information, which could possibly be stored on the product, is the responsibility of the customer. Prior to shipment of the product within the framework of this reuse and recycling program, it is incumbent upon the customer to:
Delete data from the hard drive and any other storage media in the product, save or transfer data of any kind and remove any removable storage media, for example; floppy disks, CDs or PC cards.
Dell and its partner(s) accepts no responsibility for returned confidential data and software. In the case of the conditions of this agreement not being met, Dell and its partner(s) is not obligated to offer this service. -
Return of Old Equipment
The Customer must package and send the Used Equipment in accordance with the instructions from Dell and its partner. This includes, but is not limited to, instructions on weight limitations, as well as the quantity and type of equipment. In case you were asked to prepare your equipment for customs, the customs documents must be completely filled out and securely attached to the outside of the package in an envelope. Dell and its partner(s) will not cover any costs generated due to missing customs documents.
The Used Equipment must be sent with the services supplied by Dell´s partner(s) WEEE Ireland and Wisetek Solutions Limited. The Customer must ensure that only computer hardware is returned to WEEE Ireland and Wisetek Solutions Limited and no other materials or products are shipped. Furthermore, the Customer must ensure that the shipped equipment corresponds to the Used Equipment as recorded on the website.
WEEE Ireland /Wisetek Solutions Limited will not accept any shipments that are not as detailed on the initial request".
If the requirements as outlined above are not met, the Used Equipment will be deemed as not received. If Used Equipment is not received within 30 days of the agreement between Customer and WEEE Ireland / Wisetek or if Used Equipment is deemed to be not received as outlined above, WEEE Ireland and Wisetek reserve the right to cancel the agreement. -
Ownership and transfer of Risk
Ownership of the product passes to Dell and its Partner WEEE Ireland / Wisetek upon receipt of the old equipment.
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Collection service: cancellation or changes
Pick up dates, times, locations and names are not changeable.
Cancelled orders must be advised 48 hours prior to scheduled pick up.
For cancellation please send an email to Dell.consumer@WEEEIreland.com
If you wish to request a new return, please re-enter your request on-line by visiting: http://www.euro.dell.com and selecting your country of residence. -
General
Dell and its partner(s) shall not be liable for events resulting from failure to comply with this agreement for reasons beyond their reasonable control. This agreement is non-transferable and valid only for the original customer.
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Waste Electrical / Electronic Equipment
The Used Equipment is classified as WEEE (Waste Electrical / Electronic Equipment)
All WEEE is subject to the Regulation of The WEEE Directive and handled and transported accordingly.